Leadership and Usability
During these “difficult economic times”, topics such as cost cuts and working more efficiently are back on everyone’s agenda. Management is told to figure out where costs can be cut. One of the topics we unfortunately pay too little attention to, is the prevention of all forms of absence: absence is not doing what has been agreed upon. There’s “grey absence”: being present, but not really active, and there’s absence due to illness: not being able to work due to an illness. Related to that is another form of “absence”, namely the lack of support to employees by their managers. Sometimes, management is so busy organizing tasks, having meetings on all kinds of topics, visiting clients, fine-tuning targets, etc. Investing time in employees is sometimes limited to as little as 20% of working hours; how is that “managing”? How can the manager have an impact on absence? What is his or her role? Where can costs be cut?
Paul ter Wal wants to use these points to address the way you work or the style of management you use in your company. Of course, he will also share his vision of usability policy: the positive twist on absence policy.